20 low data
Bernard L. Langston IV, PSS
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Mental Health & Anxiety Counseling
Jean A. Lambert, MA
Mental Health & Anxiety Counseling
- Service
- Mental Health & Anxiety Counseling
What recent reviews say
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
How it compares
How we scored this
Scoring Method Star rating 0
Review volume 0
Review recency 0
Review sentiment 49
Profile completeness 50
Verification 0
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Patients consistently report feeling heard and unhurried. Staff and practitioners Scottie Shelley and Dr. Jannette Shelley create a judgment-free setting where mental health gets equal weight alongside physical care. The office is clean, fees are transparent ($70 per same-day visit), and many skip insurance to pay out of pocket. One serious complaint alleges discrimination and dishonesty, though it stands isolated among 29 five-star reviews. For those without insurance seeking accessible mental health support alongside primary care, this practice stands apart. Emotional crises get handled with extra time, not rushed appointments.
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61 low data
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3.7(7)✓ Google-verified
Ashley and the team work well for clients who click with them: attentive, practical, and willing to adjust schedules. But the business has a pattern of no-show cancellations without calling ahead and applying charges for missed appointments on second visit, even when context suggested flexibility was warranted. Detail is limited: only seven reviews span three years, with sharp divisions between five-star loyalty and one-star service failures. The profile fits a practice with strong one-on-one skill but inconsistent administrative and boundary-setting practices.
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