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Sunset Primary Care

Updated 2026-08-17 · 3,950 reviewed · 340 listed · Scored from 294 Google reviews · How we rank ›

4.9(294) 90 composite score See reviews on Google ✓ Google-verified Publishes prices
Mental Health & Anxiety Counseling
Sunset Primary Care
Service
Mental Health & Anxiety Counseling
Reviews
294
Compare: Oceanic Counseling Group vs Sunset Primary Care: which fits grief & trauma counseling?

What recent reviews say

Patients consistently report feeling heard and unhurried. Staff and practitioners Scottie Shelley and Dr. Jannette Shelley create a judgment-free setting where mental health gets equal weight alongside physical care. The office is clean, fees are transparent ($70 per same-day visit), and many skip insurance to pay out of pocket.

One serious complaint alleges discrimination and dishonesty, though it stands isolated among 29 five-star reviews. For those without insurance seeking accessible mental health support alongside primary care, this practice stands apart. Emotional crises get handled with extra time, not rushed appointments.

Praised for
  • caring, compassionate staff
  • listens and takes time
  • mental health addressed seriously
  • clean, well-organized office
  • affordable pricing without insurance
Watch-outs
  • alleged discriminatory behavior
  • staff credibility disputed
compassionategood-listenerskilled-staffprofessional-demeanorjudgment-freewelcoming-officepersonalized-treatment
Best for: Uninsured or self-pay patients needing mental health support integrated with primary care.
Think twice if: One serious complaint alleges discrimination and dishonesty; verify fit before assuming universal acceptance.

Strengths

  • Practitioners address mental health within primary care visits
  • Affordable pricing for uninsured patients
  • Fast appointment turnaround and minimal wait times
  • Staff and providers known by name; long-term patient loyalty

Worth knowing

  • Scottie Shelley (nurse practitioner)
  • Dr. Jannette Shelley
  • Mental health discussed as core part of appointments, not referred elsewhere
  • One patient reported staff helped navigate grief after unexpected death of family member
  • Walk-ins seen within minutes

What reviews say by service

Mental Health & Anxiety Counseling
Practitioners take mental health seriously and create a safe, nonjudgmental space within primary care visits.

How it compares

  • Rated 4.9 against a 4.6 average across the 207 mental health & anxiety counseling businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 92
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
279
4
5
3
1
2
1
1
8

Common questions

Can I be seen without insurance?
Yes. Same-day doctor visits are $70 per visit, and many patients choose to pay out of pocket rather than use insurance.
How long do I wait to be seen?
Walk-ins are typically seen within minutes, and patients report appointments run without long delays.
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Last updated 2026-08-17