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CCC

Updated 2026-08-17 · 3,950 reviewed · 340 listed · Scored from 20 Google reviews · How we rank ›

3.3(20) 41 low data composite score See reviews on Google ✓ Google-verified
Mental Health & Anxiety Counseling
CCC
Service
Mental Health & Anxiety Counseling
Reviews
20

What recent reviews say

CCC delivers sharply divided experiences. High ratings cluster around a few named providers (Drs. Hooper and Shaver), while most negative reviews cite repeated appointment cancellations, office staff insensitivity, and therapists who dismiss patient perspectives. The split is stark: half five-star, 45% one or two-star.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • some therapists caring and supportive
  • good listener with humor
Watch-outs
  • appointment cancellations frequent
  • staff rudeness and insensitivity
  • poor follow-up communication
  • therapist dismissiveness of patient concerns
poor-communicationcancels-frequentlyhard-to-reachlong-wait-for-appointment
Think twice if: The center has a severe cancellation problem and mixed staff sensitivity. Ask about therapist continuity before booking.

Strengths

  • individual providers highly rated by their clients
  • open seven days

Worth knowing

  • Dr. Hooper and Dr. Shaver praised for care; clients report good long-term relationships with them
  • Heather has pattern of cancelled same-day appointments; missed callback for urgent dementia-related inquiry
  • Mr. Timms criticized for dismissive bedside manner and eye-rolling at alternative treatment approaches
  • Office staff cancelled teen's anxiety appointment over 20-minute early-arrival shortfall, heightening his anxiety

What reviews say by service

Mental Health & Anxiety Counseling
Drs. Hooper and Shaver praised for depression and long-term mental health support; Heather and Mr. Timms criticized for cancellations and dismissive approaches

How it compares

  • Rated 3.3 against a 4.6 average across the 207 mental health & anxiety counseling businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 34
Review volume 57
Review recency 22
Review sentiment 40
Profile completeness 50
Verification 0

Rating breakdown

5
10
4
1
3
0
2
2
1
7

Common questions

Is CCC open on weekends?
Yes; the business publishes opening hours for seven days per week.
Have clients reported appointment cancellations?
Yes, multiple reviews mention same-day cancellations and missed callbacks, particularly with Heather.
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Last updated 2026-08-17