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LifeChanges Family Guidance & Wellness

Updated 2026-08-17 · 3,950 reviewed · 340 listed · Scored from 9 Google reviews · How we rank ›

3.7(9) 63 low data composite score See reviews on Google
Mental Health & Anxiety CounselingChild & Adolescent Counseling
LifeChanges Family Guidance & Wellness
Services
Mental Health & Anxiety Counseling, Child & Adolescent Counseling
Reviews
9

What recent reviews say

Melanie Russell and the clinical team earn strong praise for guiding children through family transitions and working effectively with foster placements. Administration stumbles on insurance processing, billing accuracy, and appointment reliability, creating friction that contrasts sharply with the therapists' care.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • compassionate child therapists
  • handles complex family situations
  • responsive emergency support
  • serves foster children
  • thorough assessment
Watch-outs
  • insurance billing issues
  • administrative disorganization
  • staff no-shows and wait times
  • reluctance to do paperwork
  • poor follow-up communication
compassionateskilled-staffgood-listenerjudgment-freeinsurance-hassleshard-to-reachlong-wait-for-appointmentpoor-communication
Best for: Foster parents; families navigating divorce and co-parenting dynamics.
Think twice if: Insurance billing and scheduling follow-through are inconsistent; expect administrative friction despite quality therapists.

Strengths

  • named therapists skilled with child divorce/blended-family transitions
  • rapid intake for foster placements
  • school-based counseling available
  • emergency after-hours support

Worth knowing

  • Melanie Russell praised for child therapy during family transitions
  • Tonya Matthews noted for detailed parent-involvement approach
  • Stephanie Coe mentioned for individual counseling
  • School-based counseling available
  • Emergency support available after 10pm
  • Foster family referrals common and rapid
  • Triple P Parenting certified (their claim)

What reviews say by service

Child & Adolescent Counseling
Strong praise for handling divorce, family transitions, and foster-care; therapists build trust and teach coping skills.
Mental Health & Anxiety Counseling
Positive feedback on individual counseling and compassionate support; complaints center on administrative delays, not clinical care.

How it compares

  • Rated 3.7 against a 4.6 average across the 207 mental health & anxiety counseling businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 57
Review volume 43
Review recency 100
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
6
4
0
3
0
2
0
1
3

Common questions

Do you offer counseling at my child's school?
Yes, their website lists school-based counseling available. Several reviewers found this convenient during work hours.
Can I reach someone after regular hours for emergencies?
Yes, one reviewer reached staff after 10pm and received guidance on how to handle the emergency.

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Last updated 2026-08-17