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Jennifer Gerber Play Therapy and Counseling

Updated 2026-08-17 · 3,950 reviewed · 340 listed · Scored from 5 Google reviews · How we rank ›

2.6(5) 49 low data composite score See reviews on Google ✓ Google-verified
Child & Adolescent CounselingMental Health & Anxiety Counseling
Jennifer Gerber Play Therapy and Counseling
Services
Child & Adolescent Counseling, Mental Health & Anxiety Counseling
Reviews
5

What recent reviews say

Most recent reviews describe a business that breaks rapport with families through poor communication, scheduling mishaps, and dismissive responses to valid concerns. When the relationship works, families praise compassion and connection; but breaches of trust-ignoring messages, missing appointments, and refusing to apologize to distressed children-dominate the picture.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • compassion and safety
  • child rapport
Watch-outs
  • poor communication and responsiveness
  • ignores client concerns
  • lacks warmth and engagement
  • scheduling failures and overbooking
poor-communicationhard-to-reachlong-wait-for-appointmentcancels-frequently
Think twice if: Families should verify credentials independently; recent reviews cite poor responsiveness to parents and scheduling failures.

Strengths

  • Licensed Professional Counselor Supervisor credential
  • 17 years claimed experience in child and family mental wellness

Worth knowing

  • One reviewer investigated and reported that Jennifer Gerber is an LPC but NOT a Registered Play Therapist (RPT-S) as claimed, citing the Association for Play Therapy
  • Multiple families describe being ignored after initial sessions or having appointments cancelled due to overbooking with no meaningful apology

What reviews say by service

Child & Adolescent Counseling
Initial rapport sometimes strong, but follow-up care and scheduling reliability lead families to feel abandoned or dismissed.
Mental Health & Anxiety Counseling
Parents report lack of treatment planning, vague session goals, and poor engagement from the start.

How it compares

  • Rated 2.6 against a 4.59 average across the 96 child & adolescent counseling businesses listed here.
  • Has more Google reviews than 71% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 50
Review volume 34
Review recency 39
Review sentiment 40
Profile completeness 100
Verification 30

Rating breakdown

5
2
4
0
3
0
2
0
1
3
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Last updated 2026-08-17