Are cancellations charged if I call to cancel?

Yes. The policy charges $70 if you cancel within 24 hours of your appointment, even if you call in advance to notify them.

Do you offer massage therapy?

Yes. Massage therapist Sally Farmer provides personalized massage therapy at the practice.

Integrative Mental Health Solutions - Counseling Services

Updated 2026-08-17 · 3,950 reviewed · 340 listed · Scored from 7 Google reviews · How we rank ›

3.6(7) 50 low data composite score See reviews on Google

Mental Health & Anxiety CounselingGrief & Trauma CounselingChild & Adolescent Counseling

Integrative Mental Health Solutions - Counseling Services

Services: Mental Health & Anxiety Counseling, Grief & Trauma Counseling, Child & Adolescent Counseling
Reviews: 7

What recent reviews say

Clients praise the warmth of staff like Ashton and Sally and report real relief from PTSD and trauma work. Recent expansion has brought headaches: unreturned calls, unresponsive emails, and a no-show cancellation fee of $70 charged within 24 hours despite a phone call to cancel.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

compassionate and welcoming staff
effective for trauma and PTSD
personalized care
helpful therapeutic outcomes

Watch-outs

poor communication after expansion
strict cancellation policy with unexpected charges
inconsistent therapist effectiveness

compassionategood-listenerjudgment-freehard-to-reachpoor-communicationoverpriced

Best for: people seeking compassionate trauma and PTSD counseling from named staff

Think twice if: you need reliable follow-up or quick responses; recent practice changes have strained communication

Strengths

warm and approachable therapists
effective trauma and PTSD treatment
personalized approach

Worth knowing

Staff members named: Ashton (therapist), Sally Farmer (massage therapist), Laine Jones (child therapist)
Cancellation policy charges $70 for cancellations within 24 hours, even when called in advance
Recent practice expansion coincided with drop in responsiveness to calls and emails
Effective PTSD treatment documented in reviews
Massage therapy offered alongside counseling

What reviews say by service

Grief & Trauma Counseling: PTSD services very helpful until recent communication breakdown
Child & Adolescent Counseling: mixed results; one reviewer reported no improvement with therapist Laine Jones

How it compares

Rated 3.6 against a 4.6 average across the 207 mental health & anxiety counseling businesses listed here.
Has more Google reviews than 76% of the businesses in this directory.

How we scored this

Scoring Method

Star rating 58

Review volume 39

Review recency 0

Review sentiment 50

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Are cancellations charged if I call to cancel?: Yes. The policy charges $70 if you cancel within 24 hours of your appointment, even if you call in advance to notify them.
Do you offer massage therapy?: Yes. Massage therapist Sally Farmer provides personalized massage therapy at the practice.