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Future Psych Solutions

Updated 2026-08-17 · 3,950 reviewed · 340 listed · Scored from 314 Google reviews · How we rank ›

4.5(314) 77 composite score See reviews on Google ✓ Google-verified
Mental Health & Anxiety CounselingSubstance Abuse & Addiction CounselingChild & Adolescent CounselingCareer & Life Coaching
Future Psych Solutions
Services
Mental Health & Anxiety Counseling, Substance Abuse & Addiction Counseling, Child & Adolescent Counseling
Reviews
314

What recent reviews say

Staff like Holly, Dr. DuBose, Juanita, and Dr. McKinney earn high praise for genuine care, detailed treatment planning, and clinical skill with advanced therapies including TMS and ketamine infusion. Yet administrative friction undermines the experience: repeated communication failures, surprise membership and admin fees, slow insurance verification, and delayed callback turnarounds frustrate many seeking help. One reviewer suffered a medication error during infusion that went unaddressed by clinical staff, raising safety concerns. The practice shows willingness to improve when escalated, but operational bottlenecks remain the core barrier.

Recent shift: Positive: one 5-month-old review shows office management responding to prior complaints and coordinator improvement in care. Negative: most complaints about communication and fees cluster 4-6 months ago and appear unresolved; medication error incident from 4 months ago and patient cancellation suggest no public remediation.

Praised for
  • skilled, compassionate staff members
  • effective advanced treatments (TMS, ketamine therapy)
  • personalized treatment planning
  • accepting insurance including Medicare
Watch-outs
  • poor admin communication and delays
  • undisclosed fees beyond insurance coverage
  • insurance processing holds up treatment
  • staff professionalism lapses
compassionateskilled-staffgood-listenerprofessional-demeanorhard-to-reachpoor-communicationinsurance-hassleslong-wait-for-appointmentjudgment-freepersonalized-treatment
Best for: People seeking advanced therapies like TMS or ketamine with experienced, caring clinicians.
Think twice if: Calls go unreturned for weeks; insurance verification delays are common; surprise fees appear after intake; one patient reports medication error and inadequate follow-up.

Strengths

  • Staff build trust and remember patients' history
  • Advanced infusion and TMS therapies on-site
  • Individualized treatment agreements
  • Accepts Medicare and most insurance

Worth knowing

  • Dr. DuBose known for collaborative care planning and teaching approach
  • Holly specializes in medication management for depression and anxiety; long-term patients credit her insight
  • Juanita (nurse) praised for calm presence during IV anxiety and post-treatment escort
  • Dr. Selina McKinney noted for listening and prescribing effective medication
  • Ariel Cepero, NP, improved care coordination after office manager escalation
  • TMS involves 25-minute daily sessions; one patient completed 47 sessions
  • Ketamine infusion therapy offered; infiltration and overdose incident reported by one veteran patient
  • Staff occasionally fail to notify providers of medication errors or adverse events

What reviews say by service

Mental Health & Anxiety Counseling
Holly and Dr. McKinney praised for medication expertise and deep listening; depression and anxiety treatment reported effective; long-term outcomes positive.
Substance Abuse & Addiction Counseling
No direct review evidence; category listed on website but not addressed in patient reviews.
Child & Adolescent Counseling
No direct review evidence; category listed on website but not addressed in patient reviews.
Career & Life Coaching
No direct review evidence; category listed on website but not addressed in patient reviews.
Grief & Trauma Counseling
Dr. DuBose consulted for PTSD/trauma treatment; one veteran's experience included medication error and inadequate follow-up, raising clinical safety concerns.

How it compares

  • Rated 4.5 against a 4.6 average across the 207 mental health & anxiety counseling businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 67
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
268
4
6
3
2
2
6
1
32

Common questions

How long does TMS treatment take?
Sessions are 25 minutes each, typically daily over several weeks. One patient completed 47 sessions.
Do you accept Medicare?
Yes, Medicare is accepted according to patient reviews.
What happens if a medication isn't working?
Their website lists psychologists on staff and states they have new treatment approaches available if an initial prescription needs adjustment.
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Last updated 2026-08-17