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Crossroads Treatment Center of Columbia, SC

Updated 2026-08-17 · 3,950 reviewed · 340 listed · Scored from 94 Google reviews · How we rank ›

4.2(94) 76 composite score See reviews on Google ✓ Google-verified
Substance Abuse & Addiction CounselingMental Health & Anxiety Counseling
Crossroads Treatment Center of Columbia, SC
Services
Substance Abuse & Addiction Counseling, Mental Health & Anxiety Counseling
Reviews
94
Compare: Brandi Burris vs Crossroads Treatment Center of Columbia: which fits your recovery needs?

What recent reviews say

Long-term patients credit this center with saving their lives and sustaining years of sobriety. Staff remember clients by face, counselors call to check in, and the Program Director personally arranges rides and troubleshoots barriers to care. The operation feels small and human in ways patients contrast sharply with other Columbia clinics.

Praised for
  • staff genuinely cares and follows up
  • treated as person not a number
  • non-judgmental and welcoming
  • personal attention from named counselors
  • life-changing recovery support
Watch-outs
  • scheduling conflicts for employed clients
  • limited detail on procedural friction
compassionategood-listenerskilled-staffjudgment-freehelped-me-copepersonalized-treatmentprofessional-demeanoreasy-to-talk-to
Best for: People recovering from addiction seeking personalized, non-judgmental long-term support.
Think twice if: Employed clients juggling work schedules; one review flagged difficulty balancing a job with clinic hours.

Strengths

  • personally invested staff who follow up outside sessions
  • program director actively removes barriers (rides, coordination)
  • no impersonal check-in system; recognized by face

Worth knowing

  • Program Director Aisha Russell organizes rides and removes logistical barriers
  • Counselor Leah cited by name for genuine care
  • Dosing and counseling staff remember clients by face
  • No app-based check-in; face-to-face at window
  • One patient seven years in program; another five years and seven months clean with spouse

What reviews say by service

Substance Abuse & Addiction Counseling
Consistently praised for enabling long-term recovery and treating clients with dignity despite active addiction.

How it compares

  • Rated 4.2 against a 4.52 average across the 41 substance abuse & addiction counseling businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 52
Review volume 86
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
61
4
17
3
3
2
3
1
10

Common questions

Do you serve people currently working?
Yes, though one reviewer noted scheduling conflicts with employment. Contact the center to discuss your work hours.
What medication-assisted treatment options do you offer?
Their website lists Methadone, Buprenorphine (SUBLOCADE and BRIXADI), and Naltrexone (VIVITROL).
Will staff remember me if I return?
Yes. Reviewers consistently report that staff recognize clients by face and many clients maintain personal relationships with named counselors over years.
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Last updated 2026-08-17