20 low data
shepherd's fold biblical counseling
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Mental Health & Anxiety Counseling
Crossroads Counseling Center
Mental Health & Anxiety CounselingChild & Adolescent Counseling
- Services
- Mental Health & Anxiety Counseling, Child & Adolescent Counseling
- Reviews
- 36
What recent reviews say
Five-star reviewers praise individual therapists and staff warmth, but a significant group reports unanswered calls, repeated missed appointments from the provider side, and frustration over paperwork delays. One reviewer noted unequal enforcement of the cancellation fee policy. Recent positive reviews suggest some operational improvements, though complaints about reaching the office persist.
The business offers individual, couples, anxiety, depression, grief, and Christian counseling for teens and adults; telehealth is available. Their website lists licensed clinicians and 100+ years in operation. Service gaps remain around administrative reliability.
Praised for
- caring and attentive therapists
- warm, friendly staff
- children enjoy sessions
- responsive when issues arise
Watch-outs
- unreturned calls and messages
- missed or last-minute cancellations by therapist
- paperwork delays and excuses
- inconsistent cancellation policy enforcement
- poor cultural sensitivity
compassionategood-listenerskilled-staffhard-to-reachlong-wait-for-appointmentcancels-frequentlyprofessional-demeanor
Best for: Clients seeking a compassionate therapist and willing to follow up on scheduling details themselves.
Think twice if: Call-backs are slow; multiple reviewers report unanswered messages. Confirm cancellation policies in writing if distance is a factor.
Strengths
- named therapists praised for skill and warmth
- children report enjoying sessions
- telehealth and in-person options
- Christian counseling available
Worth knowing
- Therapists named: Heather, Nate, Mandy, Kira
- Staff member Nate noted for listening and motivation
- $85 broken appointment fee with 24-hour notice requirement
- Cancellation policy reportedly applied unequally (business cancelled on one client 5 times in 2 months with 50-minute notice)
- Paperwork delays to doctors documented in multiple reviews
- One reviewer reported cultural insensitivity regarding transgender identity
What reviews say by service
- Mental Health & Anxiety Counseling
- Individual therapy praised when consistent; anxiety and depression services offered but administrative delays undercut outcomes.
- Child & Adolescent Counseling
- Children report enjoying sessions and bonding with therapists; paperwork coordination with schools sometimes delayed but resolved on request.
How it compares
- Rated 3.6 against a 4.59 average across the 96 child & adolescent counseling businesses listed here.
- Has more Google reviews than 94% of the businesses in this directory.
How we scored this
Scoring Method Star rating 34
Review volume 68
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30
Rating breakdown
5
22
4
1
3
2
2
0
1
11
Common questions
- Do you offer appointments for children?
- Yes. Reviewers report children enjoy their sessions. The business offers child and adolescent counseling.
- What is your cancellation policy?
- 24-hour cancellation notice required or you are charged an $85 broken appointment fee. One reviewer reported the policy was not applied equally when the provider cancelled.
- Do you offer telehealth?
- Yes. Their website states they offer telehealth services and serve South Carolina statewide via telehealth.
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Safe Space Counseling With Ashley LLC
No rating yet✓ Google-verifiedPublishes prices
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Mental Health & Anxiety Counseling