51 low data
Susan W. Taylor, MSN
5.0(2)
Ms. Taylor provided meaningful support during a difficult period. Review evidence is limited to a single five-star account from several years ago.
Mental Health & Anxiety Counseling
Bright Side Counseling - West Columbia
Grief & Trauma CounselingMental Health & Anxiety CounselingChild & Adolescent CounselingSubstance Abuse & Addiction Counseling
- Location
- West Columbia
- Services
- Grief & Trauma Counseling, Mental Health & Anxiety Counseling, Child & Adolescent Counseling
- Reviews
- 55
- Ranking
- #19 in Grief & Trauma Counseling
- Best for
- families needing support across ages and mental health conditions
Google Business Profile is the source for the business data shown here, last checked 2026-08-17. Details taken from their website were fetched 2026-07-17.
What do recent reviews say?
People return week after week saying the staff feel genuine and make them feel heard quickly. Families find the right clinician match, the office is calm, and billing is straightforward-but watch for account charges and verify insurance coverage before starting.
Praised for
- welcoming, calm environment
- skilled and attentive clinicians
- short wait to appointment
- staff genuinely care
- insurance and billing handled in-house
Watch-outs
- surprise charges or billing errors
- slow therapist response to messages
- insurance coverage verification issues
compassionategood-listenerskilled-staffflexible-schedulingwelcoming-officeprofessional-demeanorjudgment-freeinsurance-hassleshard-to-reach
Best for: families needing support across ages and mental health conditions
Think twice if: verify insurance coverage upfront and confirm no charges before any appointment
What are they good at?
- matching clients to the right clinician for their needs
- in-house billing and scheduling
- accepts Medicaid, Medicare, and multiple insurers
- minimal wait times
Worth knowing
- Therapist Megan praised for skill-building techniques with adolescents
- Office Manager John noted for attentiveness when fielding inquiries
- In-house app for scheduling and communication
- Therapist Paige Griffin noted as prompt and professional in past
- Therapist Judy Figueroa mentioned but cited for slow text response
What reviews say by service
- Child & Adolescent Counseling
- Daughter felt good with Megan's skill-building techniques over several months
- Grief & Trauma Counseling
- Families received compassionate care through challenging seasons including trauma and loss
- Mental Health & Anxiety Counseling
- Clients reported meaningful improvement and feeling heard; some noted slow text response from therapist
- Substance Abuse & Addiction Counseling
- No specific evidence in reviews
How it compares
- Rated 4.2 against a 4.6 average across the 207 mental health & anxiety counseling businesses listed here.
- Has more Google reviews than 96% of the businesses in this directory.
How we scored this
Scoring Method Star rating 55
Review volume 76
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30
Rating breakdown
5
41
4
2
3
2
2
2
1
8
FAQ
- How long is the wait to get a first appointment?
- One reviewer said they were glad there was not a long wait to get in. Another spent 4 years finding a therapist before coming here.
- Do you offer virtual appointments?
- Yes, the business lists both in-person and virtual appointments on their website.
- What insurance do you accept?
- They accept Medicaid, Medicare, and a variety of other insurers. Verify your specific coverage and ask about co-pay expectations before starting.
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Mental Health & Anxiety Counseling