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Barnabas Behavioral Healthcare

Updated 2026-08-17 · 3,950 reviewed · 340 listed · Scored from 48 Google reviews · How we rank ›

3.5(48) 61 composite score See reviews on Google ✓ Google-verified Publishes prices
Mental Health & Anxiety Counseling
Barnabas Behavioral Healthcare
Service
Mental Health & Anxiety Counseling
Reviews
48

What recent reviews say

Strong patient loyalty to specific providers like Megan Zaepfel and Allison Shipman, who listen carefully and manage medications proactively. Other encounters reveal dismissiveness, unresponsive phones, and surprise bills, leaving some patients feeling unheard or worse than when they arrived.

Recent shift: Quality appears provider-dependent and inconsistent. Older positive reviews (2-3 years) mention a therapist who has since left; current positive feedback centers on Megan Zaepfel and Allison Shipman. Recent complaints (within 2 months) include dismissiveness and rushed care.

Praised for
  • compassionate medication management
  • attentive staff (when engaged)
  • flexible with fees
  • long-term provider relationships
Watch-outs
  • dismissive or apathetic provider behavior
  • phone calls go unanswered
  • billing delays and surprises
  • rushed appointments
compassionateskilled-staffpoor-communicationinsurance-hassleshard-to-reachprofessional-demeanorjudgment-freepersonalized-treatment
Best for: Patients seeking long-term medication management with providers who take time to listen.
Think twice if: Phone access is inconsistent, some providers dismiss anxiety concerns, billing arrives weeks late, and early appointments may feel rushed.

Strengths

  • Megan Zaepfel and Allison Shipman praised for attentiveness
  • medication management with low side effects focus
  • weekend and evening availability (7 days listed)

Worth knowing

  • NP Megan Zaepfel praised for proactive medication management and empathy
  • Allison Shipman noted for family and individual counseling
  • Front desk staff sometimes refuse repeat calls
  • Billing delays of 6+ weeks reported
  • Appointments 15+ minutes late despite online forms submitted
  • Fee waivers granted for financial hardship by staff member Jewel

What reviews say by service

Mental Health & Anxiety Counseling
Megan Zaepfel and Allison Shipman earn repeated praise for listening and medication attention; Dr. Chad Jones and others dismissed patients' concerns as non-treatable or made them feel judged
Child & Adolescent Counseling
One patient reported feeling dismissed over ADHD; family counseling mentioned positively by Allison Shipman patient

How it compares

  • Rated 3.5 against a 4.6 average across the 207 mental health & anxiety counseling businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 25
Review volume 73
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
26
4
2
3
2
2
4
1
14

Common questions

Can I do telehealth appointments?
Yes, televists are offered according to their website.
What does an intake session cost?
Psychologist or NP intake: $175. Master's-level counselor intake: $135.
Are hours available on weekends?
Yes, the business lists hours 7 days a week.

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Last updated 2026-08-17